Old

Folder for old KBAs and work arounds that are no longer relevant

Name Switch Login Issues
Troubleshooting Log-In Issues After Name Change After the name switch over, you may have issues logging in to Office 365, Outlook or Timesheets. If you’...
Thu, 1 Feb, 2018 at 1:43 PM
Skype for Business Intro
Preliminaries Login (automatic after the first time): email and password, run through the intro program if you see it In future it should start automa...
Fri, 26 Jan, 2018 at 9:58 AM
Office Issues After Password Update
After updating your Prosperity Now password, you may run in to issues with many Office applications, specifically Skype for Business, Outlook, Word, Excel a...
Fri, 20 Apr, 2018 at 10:23 AM
Reactivating Office 365
Summary In certain instances, Office 365 may require that you re-subscribe to reactive the licensing of office products. Your Office 365 subscription is ab...
Tue, 26 Jun, 2018 at 12:17 PM
Skype Meetings
Summary Skype for Business gives users the ability to connect teams and external partners through Skype Meetings, an add-in that can be accessed in Outlook...
Wed, 19 Dec, 2018 at 9:53 AM