Formatting issues are a common problem with printing PowerPoint slides with the notes attached. Some templates won’t allow notes to be printed along the bottom of the slides. Below is a step by step guide on how to make notes appear on PowerPoint slides when printing.
If the customer has not attached their PowerPoint presentation to the help desk ticket, ask them to send it over.
Once you have their PowerPoint, open it with SharePoint.
Click file, and then download as. Download the file to your OneDrive.
Open the PowerPoint using the PowerPoint app. Also, open a new PowerPoint presentation that you will use to transfer the content to.
Copy every slide from the original PowerPoint and paste them into the new one.
Using the new PowerPoint, along the top of the screen, click view. Then click Notes Master in the Master Views section
The default Notes Master page will be displayed, which is what we want.
Click Close Master View.
Under the View tab at the top of the page, click Notes Page in the Presentation Views section.
Make sure you’re at the top of the page
Right click the gray area between the slide and the note
Click notes layout, and the check Reapply master. Click OK.
The note page view of the slide should now look like this.
Do this for every slide that has a note attached to it.
Save your progress and check to see if your changes are being formatted correctly.
Click File at the top of the screen, and then click print.
Change the full-page slide option to Notes Pages.
The Notes Page preview should be similar to this.
Once you are finished, email the new version of the PowerPoint back to the customer.